Frequently Asked Questions
Find answers to common questions about our premium leather footwear
How do I determine my correct shoe size?
We provide a comprehensive size guide on every product page. We recommend measuring your foot from heel to toe and comparing it against our chart for the best fit.
Are your shoes made from genuine leather?
Yes, all our footwear is crafted from 100% premium full-grain or top-grain leather to ensure durability, comfort, and a timeless aesthetic.
How should I care for my leather shoes?
To maintain the quality, we suggest regular cleaning with a soft brush and applying a high-quality leather conditioner every 3-6 months.
Do you offer wide-width options?
Several of our signature collections are available in wide-width fittings. Please use the 'Width' filter while browsing our catalog.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do the shoes require a break-in period?
Since we use high-quality natural leather, a brief break-in period of 2-3 wears is normal as the material contours to the unique shape of your feet.